Frequently asked questions about Smart Campus.

Smart Campus is connected school management software for admissions, student records, academic setup, attendance, fees, lesson planning, homework, learning content, library operations, requests, targeted announcements, and parent communication.

School administrators, academic leaders, office staff, and teachers receive role-specific web access. Parents use the Smart Campus mobile app for the school information connected to their children.

Yes. School teams use the web application, while parents use the Smart Campus app on iOS and Android. Available information follows the school's plan and permissions.

Starter covers core administration, student records, attendance, fees, communication, and family access. Academic adds homework, learning content, and lesson planning. Academic+ adds library operations and requests. Enterprise adds tailored deployment, capacity, and controls.

Yes. Every plan includes parent-app access. The information shown in the app depends on the modules included in the school's plan.

Yes. Capacity can grow without moving the school to another system. The team can review staff blocks, storage, modules, and the appropriate plan as your requirements change.

Data migration and implementation support can be planned during onboarding. The exact sources, format, cleanup work, timeline, and validation steps are confirmed with the school before migration begins.

Yes, as a tailored Enterprise engagement. Infrastructure, security controls, integrations, support, capacity, and rollout responsibilities are defined for the school's environment.

Schools can publish to a class or selected sections, choose one or more reusable recipient groups, or select individual students. Recipient groups can combine whole classes, specific sections, and individual students without duplicating recipients.

The announcement is added to the mobile inbox of each targeted student's linked parent, and Smart Campus schedules the related push notification. Schools can keep announcements as drafts before publishing.

Depending on the school's plan and configuration, parents can receive updates for attendance exceptions, approved homework, announcements, study material, fee confirmations, leave and certificate responses, parent-teacher queries, and library requests.

Smart Campus creates a mobile update as the eligible school record is saved or published. Push delivery is designed to be prompt, but timing depends on the school enabling push, the parent's device permission, network availability, and mobile platform delivery.

Parents can view attendance records and summaries. Mobile alerts can be created for exception statuses such as absent, late, half-day, and on duty when the school records them.

Yes. A parent can privately connect eligible school-issued accounts and switch between connected children and participating schools from one Smart Campus login.

Yes. Where the Fees module is available, families can review balances and transactions. Schools that enable the payment journey can also provide secure browser-based payment access and receipts.

Administrators use role-based permissions to decide who can view or manage each module and workflow. Approval stages and audit history help schools keep responsibility clear.

Visible audit history depends on the plan: Academic includes 30 days, Academic+ includes 60 days, and Enterprise provides a tailored policy. Starter retains operational data for system purposes but does not expose audit logs to users.

Access is authenticated and school-scoped. In the mobile app, parents see only verified children and connected schools, while staff permissions limit operational access. The Privacy Policy explains how EXTKO TECH SERVICES and each school handle personal information.

The rollout can include configuration, data preparation, implementation guidance, training, and technical support based on the agreed plan or statement of work. Request a demo to map the rollout to your school.