Line of business
Software development, SaaS products, implementation, maintenance, and IT support services for schools, organizations, and other business customers.
Payments for our software products and services.
EXTKO TECH SERVICES collects payments directly from customers for Smart Campus and other agreed software development and IT services.
Business and use case
What our payment gateway is used for
EXTKO TECH SERVICES is a software development and IT-services business. Smart Campus is one of our software products.
Who makes payments
Schools, institutions, organizations, and other customers purchasing a product, subscription, project, or support service from us.
What is collected
Subscription or licence charges, onboarding, implementation, customization, integration, training, maintenance, support, and agreed development-service fees.
Important clarification: we do not collect tuition or other school fees from parents or students. The payment gateway is used only to collect amounts payable to EXTKO TECH SERVICES for our own products and services under an accepted subscription, quotation, order, statement of work, or invoice.
Payment journey
How the payment flow works
The checkout is tied to a customer account, accepted commercial terms, and an invoice or order generated for our services.
Receive a proposal or invoice
We provide the customer with the product, plan, project scope, service period, applicable taxes, and amount payable.
Review commercial terms
The customer reviews the quotation, order, subscription, statement of work, or invoice and the applicable service terms.
Authorize checkout
An authorized customer representative confirms the order and proceeds to the payment option linked to that account or invoice.
Continue to the gateway
The customer is redirected to the authorized payment gateway to select an available payment method and authorize payment.
Confirm the result
We verify the gateway response. Pending transactions are reconciled before the customer is asked to retry.
Receive confirmation
After confirmation, the payment is recorded against the relevant subscription, order, project milestone, or service invoice and a receipt is issued.
Protection and support
Designed for traceable transactions.
Our systems record the provider transaction number, gateway reference, invoice or order reference, amount, status, and timestamps needed for reconciliation. Payment credentials such as complete card details, CVV, UPI PIN, OTP, or internet-banking passwords are entered only on the payment provider's secure interface and are not stored by Smart Campus or EXTKO TECH SERVICES.
- Payment linked to an identified customer and service order
- Success, failure, cancellation, and pending-state handling
- Receipt generation after confirmed payment
- Documented refund and cancellation process
Need to review the live flow?
Customers, payment partners, and compliance reviewers can request a guided demonstration or dedicated test access. Any demonstration uses non-production customer, order, invoice, and transaction data.
For transaction support, email info@extko.com.